Shipping policy

Processing Time

 We aim to process and ship all orders within 1-2 working days (Monday to Friday).

Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Area

Currently, we ship to countries within the European Union and to the UK from our location in the Netherlands.

 Delivery Times

Estimated delivery times:

• Netherlands & Belgium: 1–2 working days
• Germany, France, Luxembourg: 2–4 working days
• Rest of EU and UK: 3–7 working days

Please note: Delivery times are estimates and may vary depending on the destination and local postal services.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order size.

 We offer free shipping on orders over €75.

Tracking
Once your order is shipped, you’ll receive a confirmation email with a tracking link to follow your delivery.

Customs & Duties
All orders within the EU are duty-free, so no additional customs fees will apply.

 Questions?

If you have any questions about your order or shipping, feel free to contact us at info@cactuscrafts.nl